Living at Home Delivering 10/10 Care and Transforming Lives

Living at Home is proud to celebrate its 10/10 overall score on homecare.co.uk, the UK’s leading review platform for home care providers. With a perfect 10/10 overall score, this achievement reflects the organisation’s dedication to providing compassionate, person-centred care that enhances the lives of clients and their families.

This recognition is built on a foundation of glowing client testimonials, with families sharing heartfelt stories about how Living at Home’s team has gone above and beyond to make a meaningful difference.

Life-Changing Care: Stories from Clients

Building Trust and Joy for Independent Seniors

When Paul’s 94-year-old mother was reluctant to accept carers into her home, the Living at Home team approached her care with patience and understanding. Over time, she grew to enjoy their company, valuing the companionship care even more than the physical support they provided.

“Each carer brought their own personality and approach, which intrigued my mum. She now accepts their help and enjoys their company. The companionship is worth more than the physical tasks they undertake. They’ve truly delivered on their promises,” Paul shared.

Empowering Those with Alzheimer’s

For Sinead’s father, Living at Home’s care has been transformational. Despite living with Alzheimer’s, he now feels empowered, valued, and looks forward to every visit.

“The carers are kind, patient, and genuinely care about my dad. They’ve helped him feel good about himself and stay engaged with the world. He smiles and laughs when sharing what he’s done with them. They’ve made such a difference in his life,” Sinead said.

Supporting Families During Difficult Times

Samantha, whose mother has Alzheimer’s, expressed deep gratitude for the carers’ emotional intelligence and attentiveness.

“They anticipate her needs, keep calm, and bring a sense of lightness and humour to her days. We couldn’t do this without them,” Samantha noted.

The Living at Home Approach

At Living at Home, delivering high-quality care is about more than meeting physical needs—it’s about creating meaningful relationships, empowering clients, and giving families peace of mind. From tailored care plans to thoughtful touches like organising trips to local attractions, the team consistently goes above and beyond.

Joanne Abraham, Managing Director, attributes the organisation’s success to its exceptional staff:

“We are so proud of our team and their unwavering commitment to improving lives. Achieving a 10/10 overall score on homecare.co.uk is a testament to the care and compassion they bring to their roles every day. It’s an honour to be trusted by our clients and their families.”

A Benchmark for Excellence in Home Care

Living at Home’s consistent 10/10 overall score showcase its ability to deliver exceptional care while respecting clients’ dignity and independence. The organisation’s transparent communication, innovative use of technology, and flexible care packages set a benchmark for excellence in the industry.

Why It Matters

In a post-COVID world, where the demand for reliable home care is higher than ever, Living at Home is providing not just services, but a lifeline. Whether supporting seniors, individuals with dementia, or those with additional needs, the team is helping families across Cardiff and Swansea find peace of mind knowing their loved ones are in caring, capable hands.

What Clients Are Saying

• “Living at Home has been life-changing for my dad. Their carers bring positivity and joy into his life and give him confidence.” – Sinead, Daughter of Client.
• “They have been a lifeline for us. Without their support, I don’t know what we would do.” – E T, Grandson of Client.
• “Nothing is ever too much trouble for this team. They’ve gone above and beyond to support us.” – Deborah, Daughter-in-Law of Client.

About Living at Home

Living at Home (Cardiff & Swansea) provides personalised, high-quality home care services, offering tailored support to individuals and families in need. From companionship care to specialised dementia care, the team’s compassionate approach ensures clients feel empowered, valued, and supported in their own homes.