Whether you have a complaint, wish to share a compliment, or need to report a concern through whistleblowing, we’re here to listen and take appropriate action.

If you have any complaints about our services or the conduct of our staff, we encourage you to reach out to us as soon as possible. Our complaints handling process ensures that your concerns are addressed promptly and effectively. You can submit your complaint through our designated channels, and we’ll investigate the matter thoroughly, keeping you informed of the progress and resolution every step of the way.

Your compliments and positive feedback mean a lot to us. If you’ve had a great experience with our services or if you’d like to recognise the outstanding efforts of our staff, we welcome your compliments. Your feedback motivates us to continue delivering exceptional care and support to our clients and their families.

If you have any complaints about our services or the conduct of our staff, we encourage you to reach out to us as soon as possible. Our complaints handling process ensures that your concerns are addressed promptly and effectively. You can submit your complaint through our designated channels, and we’ll investigate the matter thoroughly, keeping you informed of the progress and resolution every step of the way.

At Living at Home, we are committed to continuous improvement. Your feedback, whether it’s a complaint, compliment, or whistleblowing report, helps us identify areas for enhancement and strengthens our commitment to providing the highest quality of care and support to our clients. We value your input and strive to create a culture of openness, trust, and accountability.

If you have a complaint, compliment, or whistleblowing report, please don’t hesitate to contact us. Your feedback is important to us, and we’re here to listen and respond to your concerns in a timely and professional manner. Together, we can work towards making positive changes and ensuring the best possible experience for everyone involved.