Are you a Carer, Occupational Therapist or Physiotherapist? Join Living At Home
  • Henley House, Queensway, Fforestfach, Swansea, SA5 4DJ

Welcome to Living at Home,
because home is where the heart is.

About Section NEW

About us

Discover Personalised Home Care with Living at Home Swansea & Cardiff

At Living at Home Swansea & Cardiff, we are more than just a care provider; we are your trusted partners in personalised care right in the comfort of your own home. Our core belief revolves around the idea that “home is where the heart is.” That's why we are committed to offering tailored care services that cater to your unique needs and preferences.

With a mission focused on enhancing your quality of life, our dedicated team is here to support you every step of the way. Whether you require assistance with daily activities or specialised support for conditions like Alzheimer's and dementia, we have the expertise and compassion to ensure you can live independently and securely in familiar surroundings.

At Living at Home, we understand the importance of maintaining your independence and dignity. That's why we strive to provide personalised care that not only meets your physical needs but also enhances your overall well-being. With us, you can rest assured knowing that you are receiving the highest standard of care right in the place where you feel most comfortable – living at home.

Simple process

Four Easy Steps

At Living at Home, we make starting your care journey simple and seamless. From our initial chat to understand your specific needs to meeting your loved ones and introducing you to your carefully matched care professional, we are here to ensure a personalised and respectful care experience. Our process is designed to provide comfort and confidence every step of the way as we begin the important work of caring for you or your loved one.
01
Gradation Image
Initial Chat
How We Understand Your Needs
02
Gradation Image
Meeting You and Your Loved Ones
Our Personalised Approach
03
Gradation Image
Introducing Your Care Professional
Matching You with the Right Expert
04
Gradation Image
Beginning Your Loved One’s Care Journey
What to Expect
IMG_2824

Get In Touch

We are here to assist you with any home care needs. For a free consultation, please contact us at your convenience.

To arrange a call-back, simply fill out the form below or give us a call, and one of our dedicated office team members will get in touch with you shortly.

If you are enquiring about a job opportunity, please click the button below to learn more about how to apply.

Our Home Care Services

Your Award Winning Domiciliary Care Agency for Homecare & Home Care Services

Independent Reviews

More lovely reviews from our lovely clients

At Living at Home, we offer a comprehensive range of at home, home care services designed to meet the unique needs of our clients. Our dedicated team is committed to providing exceptional care that promotes comfort, dignity, and independence for individuals in Swansea, Cardiff and the surrounding areas.

Respite Care & Support
Waking Nights Care & Support
Home Help & Housekeeping Support
Specialist Care & Support
Live-in Care & Support
Alzheimer’s Disease & Dementia Care
Companionship Care & Support
Personal Care & Support

Care Options

Our personal care services are tailored to assist with day-to-day tasks, ensuring that our clients feel comfortable and maintain their dignity. From bathing and grooming to assistance with mobility, our care professionals are here to provide compassionate support.

We understand that care goes beyond physical assistance. That’s why our companionship services focus on fostering friendship and social interaction to enrich the daily lives of our clients. Whether it’s engaging in meaningful conversations or participating in activities together, our care professionals are dedicated to providing companionship that brightens your day.

At Living at Home, we offer comprehensive homecare services, including cleaning, laundry, meal preparation, errands, and companionship, to ensure our clients’ homes are clean, safe, and comfortable, promoting their independence and well-being.

For individuals living with memory challenges, we offer expert and compassionate support. Our care professionals are trained to provide specialised care that addresses the unique needs of individuals with dementia and Alzheimer’s disease, ensuring their safety and well-being at all times.

Our live-in care services provide continuous and comprehensive support for peace of mind around the clock. With a caregiver residing in the client’s home, we ensure that assistance is available whenever it’s needed, allowing our clients to age in place comfortably.

Our waking night care services are designed to provide overnight support for individuals who require assistance during the night. Our care professionals are awake and attentive throughout the night, ready to assist with any needs that may arise, such as medication administration, toileting, or reassurance for those who may feel anxious or disoriented during the night. With our waking night care services, individuals and their families can have peace of mind knowing that there is someone available to provide care and support whenever it’s needed, ensuring safety and security throughout the night.

We understand that each individual has unique health needs. That’s why we offer customised care plans tailored to address specific health conditions and requirements. Whether it’s managing chronic illnesses or providing post-operative care, our team is here to support you every step of the way.

At Living at Home, we understand the importance of receiving personalised respite support in the comfort of your own home. Our comprehensive services include temporary relief for caregivers, flexible care arrangements, assistance with daily activities, medical needs, and emotional support.

Our dedicated care professionals ensure your loved ones’ well-being and comfort, providing compassionate and respectful care that promotes independence and peace of mind for both clients and their families.

If you’re interested in learning more about how our bespoke care services can support you or your loved ones, don’t hesitate to reach out to us. Whether you need assistance with personal care or have complex health needs, our team is ready to provide the information and guidance you need to embark on a journey towards comfortable, supported living at home. Contact us today to schedule a consultation.

A Carers Day

A Day in the Life of Our Care Professionals

At Living at Home, we understand the complexity of providing personalised care to those in need. Our new video, "A Carer's Day," offers a vivid glimpse into the daily routines of our dedicated care professionals, showcasing the diverse and essential roles they play in enriching the lives of our clients.
Throughout this short video, you'll follow a day in the life of our care professionals as they assist clients with varying needs—from those with mobility issues to individuals living with dementia, as well as those who simply benefit from companionship. It’s a visual journey that illustrates the depth of support Living at Home provides. This video aims to give you an overview of the types of support we offer and highlights the daily routines and varied skill sets of our care professionals. At Living at Home, our care professionals are more than just employees; for many, they are lifesavers.

Testimonials

What our lovely clients say about us

Margaret
Margaret

I don’t know what I would do without the help I get. Thank you

Hazel
Hazel

I enjoy when the girls come to visit me

Rowland
Rowland

They have turned my life over. I couldn’t ask for better help

Dorothy
Dorothy

The girls make me the best tea ever, and then we have a chat, which is wonderful…

Our commitment

Why Choose Us for Your Home Care Needs?

When considering your at home, home care needs, choosing Living at Home Swansea offers a multitude of compelling reasons:

By choosing Living at Home for your home care needs, you can rest assured that you’re receiving expert care that is flexible, recognised for excellence, and delivered with a personal touch. Experience the difference of our exceptional care services and discover why we’re the preferred choice for home care in Swansea, Cardiff, South and Southwest Wales.

Discover award-winning at home, home care services with Living at Home Swansea and Cardiff, where we blend trust, commitment, and high industry recognition to offer unparalleled care in South and Southwest Wales. Embrace the comfort of staying at home with our tailored services, designed to maintain your independence and peace of mind.

From personalised companionship to round-the-clock care, our flexible solutions cater to all ages and needs. Let Joanne Abraham and her dedicated team, celebrated for their passion and excellence in care, guide you through creating a care plan that feels just right. Experience care that extends beyond tasks to genuine companionship, enhancing your quality of life whilst living at home.

Our Partnerships for Enhanced Care

Proudly collaborating with a diverse range of businesses and authorities, we’re committed to enhancing home care services. Our care professionals, integral to our community, ensure seamless, individual-centred care, strengthening the fabric of our health support network. Choosing us means choosing a partner dedicated to your well-being whilst living at home.

Client Logo
Client Logo
Client Logo
Client Logo
Client Logo
Client Logo
Client Logo
Client Logo
Client Logo

Popular Questions, Answered

Here are some common questions about home care, answered:

Absolutely. At Living at Home, we understand that every individual has unique requirements. That’s why we work closely with you to develop a personalised care plan that addresses your specific needs and preferences. Whether you require assistance with personal care, companionship, or specialised care for conditions like dementia, we tailor our services to ensure they meet your individual requirements.

If you value your independence but find that you need some support to maintain your lifestyle, home care can be an excellent choice. With at home, home care services from Living at Home, you can receive the assistance you need while remaining in the comfort of your own home. Our services are designed to help you maintain your independence and dignity while receiving the support you require to live life on your terms.

Getting started with Living at Home is easy. Simply contact us to schedule a consultation. During this initial meeting, we’ll discuss your needs, preferences, and any concerns you may have. Our team will work closely with you to develop a personalised care plan that meets your unique requirements. From there, we’ll guide you through every step of the process, ensuring a smooth transition to our home care services.

Our care professionals are highly qualified and committed to providing exceptional home care. All staff members either have or are working towards an NVQ Level 2 in Health and Social Care, with the opportunity to advance to Level 3. We place a high priority on ongoing career development and maintain our team’s registration with Social Care Wales. Each care professional undergoes a comprehensive and up-to-date DBS check, along with verified professional work and character references.

All new staff undergo a rigorous onboarding training induction, which continues with regular spot checks, supervisions, and appraisals. Additionally, our staff participate in ongoing training and regular team meetings to further their career development and ensure the highest standards of care. This thorough process ensures that our clients receive high-quality, safe, and reliable care tailored to their needs.

Each individual client can receive home care services on a flexible schedule that suits their needs. We offer care ranging from a few hours a week to 24/7 support, ensuring that our services can accommodate various levels of need. Whether you require short-term assistance, daily visits, or round-the-clock care, we work with you to develop a personalised care plan that fits your specific circumstances and preferences.

Care at home involves providing a range of services to support individuals in their own homes. This can include personal care, such as bathing, dressing, and grooming, as well as housekeeping tasks like cleaning, laundry, and meal preparation. Additionally, care at home can encompass medical support, medication management, transportation, and companionship. The goal is to help individuals maintain their independence and improve their quality of life while staying in a familiar and comfortable environment.

The cost of home care services varies based on the level of care required, the number of hours needed, and any specialised services. We offer a detailed assessment to provide an accurate cost estimate.

We prioritise the safety and security of your loved one through several key measures:

  1. Thorough Background Checks: All care professionals undergo comprehensive and up-to-date DBS checks, along with verification of professional work and character references.
  2. Rigorous Training: Our staff members receive extensive onboarding training and are required to continue their education through ongoing training programs. This ensures they are equipped with the latest knowledge and skills in home care.
  3. Continuous Monitoring: We conduct regular spot checks, supervisions, and appraisals to maintain high standards of care and address any issues promptly.
  4. Registered and Certified Staff: Our team is registered with Social Care Wales and includes professionals either holding or working towards NVQ Level 2 and Level 3 in Health and Social Care.
  5. Personalised Care Plans: We design each client’s care plan to meet their specific needs and preferences, ensuring comprehensive and appropriate care.
  6. Regular Communication: We maintain open lines of communication with family members to keep them informed about their loved one’s well-being and address any concerns immediately.

By implementing these measures, we ensure that your loved one receives high-quality, safe, and reliable care tailored to their needs.

During the initial assessment, you can expect the following:

  1. Comprehensive Evaluation: Our care manager will conduct a thorough evaluation of your loved one’s needs, preferences, and current health condition. This includes discussing their daily routine, medical history, likes and dislikes, hobbies and interests, family history, and any specific requirements they may have.
  2. Personalised Care Plan Development: Based on the evaluation, we will work with you to develop a personalised care plan tailored to your loved one’s unique needs. This plan will outline the type of support required, the frequency of care, and any special considerations.
  3. Home Environment Assessment: We will assess the home environment to ensure it is safe and suitable for providing care. This may involve recommending modifications to enhance safety and accessibility.
  4. Introduction to Our Services: We will provide detailed information about our range of services, our team of care professionals, and how we ensure high-quality care. This is an opportunity for you to ask any questions and clarify any concerns you may have.
  5. Coordination with Healthcare Providers: If necessary, we will coordinate with your loved one’s healthcare providers to ensure a seamless integration of our services with their existing medical care.
  6. Agreement and Next Steps: Following the agreement on the care plan, we will discuss the next steps, which will include determining the start date for services, scheduling, and any other logistical details.
  7. Ongoing Support: We will explain how we will provide ongoing support and regular updates on your loved one’s care, as well as how you can reach us at any time for assistance.

We conduct the initial assessment to make sure we fully understand your loved one’s needs and are able to provide the most appropriate and effective care.

Yes, we offer specialised care for individuals with various medical conditions, including dementia, Alzheimer’s, diabetes, and chronic illnesses. We train our care professionals to address these specific needs.

If your primary care professional is unavailable or sick, we ensure that there is no interruption in care through the following measures:

  1. Backup Care Professional: We have a team of trained and qualified backup care professionals who are ready to step in when your primary care professional is unavailable. These care professionals are familiar with your loved one’s care plan and can provide consistent support.
  2. 24/7 Support: Our care coordination team is available around the clock to manage any emergencies or unexpected absences. They will promptly arrange for a suitable replacement care professional to ensure continuous care.
  3. Detailed Care Plans: We maintain detailed care plans and records for each client, ensuring that any backup care professional can quickly familiarise themselves with your loved one’s needs and preferences.
  4. Regular Communication: We keep you informed about any changes in care professional assignments and ensure you have the opportunity to meet and approve the backup care professional whenever possible.
  5. Quality Assurance: All our care professionals undergo the same rigorous training, background checks, and continuous monitoring to ensure they meet our high standards of care, providing you with peace of mind even in the absence of your primary care professional.

These measures ensure that your loved one receives uninterrupted, high-quality care, regardless of any temporary changes in care professional availability.

I'm looking for care for me or my loved ones

Finding the right care for yourself or your loved ones is essential for comfort and well-being. We provide personalised care services tailored to meet individual needs, from daily assistance to days out. Our dedicated team is committed to delivering compassionate reliable care.

I'm thinking of becoming a care professional

We're here to support your journey. Our team offers comprehensive training, competitive benefits, and a supportive environment. If you're ready to make a difference, contact us to learn more about the opportunities available and how to join our dedicated team.

Get Started with Living at Home

If you or your loved one require personalised personal care assistance at home, Living at Home is here to help. Contact us today to learn more about our personal care at-home services and begin your journey towards enhanced well-being and comfort at home.

Download One of Our Many Informative Brochures

For more detailed information, download our comprehensive home care brochures. These brochures provide an in-depth look at our services, charge rates, assistance with navigating home care funding, and the dedicated support we offer.
Simply click the button to download and discover how Living at Home can make a positive difference in your life.

For detailed inquiries or to start planning your care, reach out to us at our Swansea and Cardiff office.

Let’s make home the heart of care together.